Making Shared Services Work
Increase organizational efficiency and achieve cost savings by evaluating opportunities to implement regional and shared services.
Opportunities for Increased Efficiency and Cost-Effectiveness
Shared services can take several forms, each recognizing that a multi-jurisdictional approach can often better deliver expected levels of service, utilize staff at higher levels, and defray costs.
- New Agency Formation
- Evaluate all aspects of creating new regional and shared srevices, including governance, cost, organization, and staffing.
- Regionalize Services
- Many services can be provided more efficiently on a regional basis, streamlining organization.
- Merge and Consolidate Services
- Consolidation between existing organizations to implement shared service approaches.
Our Approach
Shared Service Feasibility Studies
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Understand Service Needs
Our first step is to understand the needs of each agency through stakeholder discussions and data analysis.
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Evaluate Feasibility
We model alternative service delivery systems against the current approach, including cost and staffing.
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Implementation Planning
Development of strategies for cost, legal, organizational, and governance issues need to be addressed to the satisfaction of all participants.
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Monitor & Evaluate
Regular assessment of the cost, effectiveness, and performance is key to the long-term success of shared services.
Our Expertise
We have extensive experience analyzing regional and shared services across a wide range of sectors:
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Canada
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Community Development
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Corrections & Justice
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Emergency Communications
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Fire & EMS
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Financial & Cost Allocation
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Fleet
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Higher Education
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Human Resources
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Law Enforcement
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Organization-Wide Studies
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Parks & Recreation
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Public Works
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Provincial
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Not Seeing Your Sector?
Contact us so we can let you know how we can help you.
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Kawartha Lakes, ON: Police Staffing and Facility Planning Study
Challenge Historically, staffing decisions were not grounded in workload-based methodologies. This approach limited the service’s ability to adapt to fluctuating call volumes, community engagement efforts, and proactive policing requirements. Solution MCG Consulting Solutions conducted a workload-based assessment, analyzing key factors such as: Calls for service patterns by time of day, geographic area, and assignment type. […]
Contact MCG
Get in touch with us today to discuss your shared service needs.